Custelis vs Teramind
Teramind is a genuinely capable, established insider-threat and DLP platform - not a strawman. The honest comparison isn't "better" or "worse," it's "built for a different default." Here's where they actually differ.
Teramind is a global insider-threat and DLP platform with a deep feature set - live remote screen viewing, behavior analytics, and, per its own published feature list, keystroke logging as a core capability. If you need that depth of surveillance for a specific security posture, it's a real, capable product. Custelis starts from a different default: the most intrusive capabilities aren't available to enable at all, because the product is built for firms whose primary risk is client data exposure, not insider-threat forensics.
Side by side
| Capability | Custelis | Teramind |
|---|---|---|
| Keystroke logging | Never implemented, by design | Core advertised feature |
| Webcam / microphone capture | Never implemented, by design | Not a core focus of the platform |
| Screen recording / screenshots | Off by default, active-only, capped at 60/hour when enabled | Continuous screen recording available |
| DLP rules engine (USB, file transfer, email, cloud) | Included from the Starter plan | Core capability, typically a higher tier |
| Client-data access registry (per-employee, per-client) | Purpose-built for professional services firms | Not a specific feature - general DLP/UAM only |
| Behavior analytics / insider-threat detection | Explainable risk baselines, human-in-the-loop only | Deeper UEBA and forensic case-management tooling |
| DPDP-readiness framework (self-service rights, 72-hour breach clock) | Built in - see the full breakdown | Not India-DPDP-specific; general compliance tooling |
| Visible monitoring notice on every device | Tray icon + notice + self-service transparency portal, unremovable | Configurable, including covert/stealth deployment modes |
| Pricing model | Per employee/month, flat across DLP + monitoring | Tiered (UAM vs. DLP vs. full ITM), per user/month |
Comparison compiled from Teramind's own published feature descriptions and pricing pages as of August 2026. Features and pricing change - verify current details directly with each vendor before deciding.
Why an independent DPDP-readiness review flagged Teramind as harder to make compliant
A separate, independently published DPDP-readiness comparison (gStride's 2026 buyer's guide, evaluating six monitoring vendors against per-feature consent, India data residency, surveillance-off-by-default, and built-in rights workflows) rated Teramind as the hardest of the six to bring into DPDP-ready configuration - largely because its default feature set assumes the more intrusive capabilities (keystroke logging, screen recording) are core to the product rather than opt-in exceptions. That's a structural, not incidental, difference: a platform built around comprehensive capture is a harder starting point for "off by default" than one that never built the capability at all.
When Teramind is the more defensible choice
If your actual requirement is deep insider-threat forensics - session recording for post-incident investigation, detailed UEBA across a large security team, case-management workflows for a dedicated SOC - Teramind's depth in that specific area is real and Custelis doesn't try to match it. Custelis is built for a narrower, more common problem: a professional services firm that needs DLP and activity visibility without needing (or wanting the liability of) a surveillance platform.
The honest framing: "more features" and "more DPDP-ready" pull in opposite directions once those features include keystroke logging and screen recording by design. Pick based on which risk you're actually managing.
See what Custelis captures - and what it structurally can't
No credit card to start. Intrusive features stay off until your own DPIA is recorded.
Try for free"Teramind" is a trademark of its respective owner. This comparison is independently compiled by Custelis for informational purposes and is not endorsed by or affiliated with Teramind. See our Disclaimer.